Shipping Policy

Shipping Policy — Boxhero

At Boxhero, we are committed to delivering your order quickly, safely, and reliably.

Order Processing Time

All orders are processed within 1–2 business days after payment confirmation.
Orders are not processed or shipped on Sundays or public holidays.

Delivery Time

Estimated delivery time after dispatch:

Metro Cities: 3–5 business days

Other Locations: 5–8 business days

Remote Areas: 7–10 business days

Delivery times may vary depending on your location and courier service availability.

Shipping Charges

Free shipping may be available on select offers or order values

Standard shipping charges (if applicable) will be shown at checkout before payment

Order Tracking

Once your order is shipped, you will receive:

Shipping confirmation email / SMS

Tracking number

Courier partner details

You can track your order using the provided tracking link.

Delivery Delays

While we aim to deliver on time, delays may occur due to:

Weather conditions

Logistics issues

High order volume

Remote location access

We appreciate your patience in such situations.

Incorrect Address

Please ensure your shipping address is accurate at checkout.
Boxhero is not responsible for delays or failed delivery due to incorrect or incomplete address details.

Failed Delivery Attempts

Courier partners may attempt delivery multiple times.
If delivery fails due to customer unavailability, the order may be returned to us and re-shipping charges may apply.

Damaged Packages

If your package arrives damaged or tampered with, please do not accept the delivery and contact us immediately.

Need Help?

For shipping-related queries, contact us:

📧 support@boxhero.in

We’re happy to assist you.

Boxhero — Delivered with Comfort